The following Terms and Conditions apply to purchases made through the HandHugga Online Store.

Orders and Confirmation

HandHuggas are developed by The Rhythm Village Pty Ltd. Orders may be placed by telephone or online at www.handhugga.com.au. Acceptance of orders is entirely at the discretion of The Rhythm Village Pty Ltd. In order for The Rhythm Village to provide our customers with prompt service; we request that you provide us with your correct contact details at all times when placing orders.

Prices and Payment

The prices and products advertised on this site are with regard to sales from this website only.

Unless otherwise specified, all of our prices are in Australian dollars (AUD) and include GST (Goods and Services Tax).  Should an order be returned to us for the reason that the delivery address supplied by the customer was incorrect or needs to be re-directed at the customers request, the fees to re-deliver the order will be passed on to the customer. If you do not agree with the incurred fees for the re-delivery you may cancel your order however the incurred fees for the return of the product to us will be deducted from your refund.

Full payment is required for all orders.

We accept VISA or Mastercard via PayPal, as well as Bank Cheque or Direct Deposit. Additional processing time is required for Bank Cheque and Direct Deposit. (Goods will not be dispatched until cheques have been cleared and/or direct deposit funds are available in our bank account.)

If you do not have a PayPal account, you are still able to pay using your credit or debit card through PayPal.

Availability and Delivery
All products displayed on the HandHugga website are generally in stock and available to ship to the customer within 1-2 business days of receipt of order and payment. Please allow between 7-10 business days or more depending on your location within Australia, for delivery, except when products are labeled with “out of stock”.  In these instances, The Rhythm Village will contact you to advise when the product will be available.

All orders are processed by 1pm Monday to Friday. Any orders received after 11.00 am are usually processed the next available business day. 

Shipping Fees

To work out a shipping cost, please go through the cart and our system will calculate a freight price to your area.

Refund Policy

You are entitled to a refund or repair or exchange or credit if the products you have bought are:

• faulty;
• significantly different to those shown or described to you; or
• not doing what they are supposed to do.

When you buy, you should choose carefully. You will not get a refund for simply changing your mind.

All products must be returned as new, undamaged and in their original packaging, with all original included accessories.  We reserve the right to refuse a return on any product that does not meet these requirements.

Freight prices cannot be refunded.

Disclaimer
Products represented on this site are not always in stock. All item descriptions, images, product logos, availability and pricing are subject to change at any time without noticeThe Rhythm Village endeavour to provide you with the most accurate information at all times.

We do not accept responsibility or liability for misuse of any of the products we sell. We recommend proper supervision as we cannot be held responsible for misuse or accidents.

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